About Us

Run Straight's core products align with our company's mission 'to deliver the best Case Management solutions possible'. Case Management takes many different forms that we have developed as design patterns to accelerate our customers' rollout to full operation. Our core Case Management Solution called "RS-CMS" delivers the best enterprise-class set of CMS functions and features. Our most popular Configuration Accelerators are: for Legal Case Services, Financial Services, HR Services, Inspection Management, Incident Management; and with our many optional modules, RC-CMS can do so much more.

Using our domain knowledge and experience delivering our solutions, Run Straight has built a suite of companion Enterprise-class COTS and Software-as-a-Service products. Run Straight products are available either as On-premise or Cloud-based solutions hosted by/at Run Straight. RS-CMS is also available as a 'turn-key' solution through our Software-as-a-Service (SaaS) delivery model with full 24-hour Support. RS-CMS meets the most-stringent needs of federal, provincial, municipal, and agency IT guidelines, including the highest security and Accessibility requirements.

Our Technology Teams work with our customers to continuously expand our library of integrated services with the public sector's shared services and hubs. We also develop new integrations to connect with other critical systems or build specialized functionality through our Run Straight in-house Development Group. For customers that are migrating away from other products, we have Off-ramp Accelerators to migrate valuable data and information to RS-CMS from older CMS solutions such as: Siebel, Dynamics, PeopleSoft, SalesForce, ServiceCloud, or other platforms.

Run Straight's Advisory and Consulting services support customers with strategic and business consulting services to provide case management and domain-specific expertise in preparing for case management procurements, managing program governance, defining enterprise architecture, analysis and onboarding of CMS solutions, security assessments, operational effectiveness reviews and solutions, program and project management, and delivering Change Management initiatives.

Our Support Team offers our customers a standard Support Desk options using our local team to deliver Tier 3-to-5, and now, we also offer Tier 1 and 2 for our customers or those that do not have live agent support 24 hours per day. We also provide Professional Services for customers that need short or long-term support with project management, business analysis, technical analysis, quality control, training, and support.